Returns & exchanges

We want your wardrobe to work for you. Please check your measurements and each product’s size information before ordering.

Request a return within 30 days

Email sales@menswearecollection.com within 30 days of delivery with your order number, the items you wish to return or exchange, and your preferred replacement size if applicable. We will provide return instructions and the correct return address. Please do not send items to an address on an old shipping label.

Items must be unworn, unaltered and in their original condition with all original tags attached. Trying on carefully indoors is fine. Return each suit or tuxedo as a complete set: jacket and trousers, plus the vest for a three-piece suit. Please wait to alter or hem garments until you have confirmed the fit.

Exchanges for size or preference

• You pay the cost of shipping the original items back to us.
• We cover one standard replacement shipment per original order to an address in the contiguous United States. It may contain replacements for several suits. Please coordinate group exchanges and return items together where possible.
• Further customer-requested replacement shipments have an additional shipping charge, disclosed for your agreement before shipment. Expedited service and other destinations are quoted separately.
• Replacement sizes are subject to availability. A same-style, same-color size exchange keeps the original price paid. For a different product, we will explain any price difference before processing it. If a suitable replacement is unavailable, an eligible return can be refunded.

Send approved returns within 14 days after receiving return instructions and keep your tracking receipt. We arrange the replacement after the returned items have been received and checked.

Refunds and partial wardrobe returns

There is no restocking fee for eligible returns received in the required condition. Refunds are based on the actual discounted amount paid for each returned complete set, plus applicable refundable tax. If you keep part of your wardrobe, we do not reprice the sets you keep or deduct a surprise lost-bundle-discount charge.

Original outbound shipping is generally nonrefundable for size or preference returns. Customer-paid return postage is also nonrefundable. We issue an approved refund to the original payment method within seven days of receiving and inspecting the return. Your payment provider may take additional time to post it.

Wrong, damaged or defective items

Contact us promptly with your order number and details of the problem. We cover the necessary return and replacement shipping for an incorrect or defective item we supplied. If a refund is the appropriate resolution, we also refund applicable original shipping rather than treating the issue as a preference return. The preference-return condition requirements do not prevent you from reporting a defect.

Before you send a return

Items that have been worn, altered or damaged after delivery may not qualify for a preference return. We will contact you if there is a problem with eligibility; we do not automatically apply a restocking percentage.

The policy in effect when an order was placed applies to that order. These terms do not limit rights provided by applicable law.

Questions? Email sales@menswearecollection.com.